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  •    Why Choose Global International

    • PRO EXPERIENCE

      Global International is a company founded on integrity and experience in the water and electricity industry. Therefore Global International Meter Services can without any doubt manage any large portfolio with ease.

    • TRAINED STAFF

      Our staff have years of experience dealing with all aspects of meter reading, billing and energy management, thereby assisting all your consumer's queries more professionally on a day to day basis.

    • IMPROVE CASH FLOW

      All bulk utility bills gets paid by our company each month. With this approach we aim to keep your property management / developer company's overall monthly financial burdens to a minimum.

    • 24 / 7 ASSISTANCE

      Global International Meter Services provides to all its customers, 24-hour emergency service assistance. Our courteous, friendly and professional staff will ensure the work is done right the first time.

    • BILLED LEGALLY

      The sound assurance that all your Tenants are billed according to Government rules and regulations, set out annually in the Government Gazette as well as by the various city councils.

    • NEW COMPLEXES

      At new buildings / complexes We will install / supply SABS approved meters to the developer for installation at no cost. These meters will stay the property of Global International Meter Services.

    • EXISTING COMPLEXES

      When we take over an existing complex, Global international will buy the electrical meters from the outgoing utility management company and these meters will then become the property of Global International.

    • BULK DEPOSIT

      We take full responsibility towards the bulk electricity deposit/guarantee which will be payable to the various supply authorities for the supply of bulk electricity and/or water to each complex.

    • UNDER RECOVERY

      Landlords and property management companies often deal with under recovery of electricity. We will do a proper energy audit on your building and will advise you of any adjustments that need to be made accordingly.

    • CARRY ALL RISKS

      Global International's main objective is to relieve Landlords and Property administrators of losses incurred due to electricity and water under recoveries, meter tampering, liquidation and absconding of Tenants.

       Our Services

      Electricity Sub Meter Readings

    Our experience in the utilities sector is extensive. We provide reliable meter reading for a wide variety of property management companies. Whether large or small, your satisfaction is our top priority. Global International uses state of the art software and technology to read all types of electricity meters.

    Electricity Meter readings are recorded on hand-held devices in the field and after our monthly financial close-off, these meter-reading are then uploaded as the data source for billing purposes. We know the importance of accurate meter readings. Due to weekends, holidays or the length of the month, the total days between each meter reading may vary. So it's possible for your monthly usage to increase or decrease from the previous billing period even though your average daily use remains the same.

    We will normally read your meter about every 30 days to record your kWh usage. The time between readings may sometimes vary from 27 to 34 days. If a scheduled reading date falls on a weekend or holiday, readings will be taken the following weekday. The date the meter was read and the number of days in each billing period are printed on your bill.

    We make every reasonable attempt to access and read your meter every month. However, there may be times when your meter reading may need to be estimated. From day one we work hard to earn and keep your trust. We have the experience and know-how to handle the most unusual and challenging situations reading all types of meters.



    Load Balancing

    Business consumers can find significant energy-saving opportunities through load balancing as our main focus will be on reducing the consumer's monthly energy bill. When balancing loads across a 3-phase distribution system it also reduce the customer's maximum demand reading.

    Load Schedulling

    Peak demand is usually caused by a spike in power consumption, most often when multiple loads come on simultaneously. In addition to reducing energy costs through load balancing, you can also create immediate energy savings through load scheduling, which is the part of energy load management that minimizes demand.

    Meter Tests

    Your electricity meter have been tested and checked by the suppliers for accuracy prior to installation. All three main electricity meter brands supplied by Global International Meter Services to it's customers are installed and used by various supply authorities and city councils nationally and internationally.



    Our full / comprehensive Services include:

    We also offer at a very competitive price:

    • Check meter readings on request.
    • Final meter readings towards vacating Tenants
    • Three phase balancing towards business tenants to reduce their monthly maximum demand charges
    • Disconnecting and reconnecting electricity supply towards non-payment
    • Meter repairs and installations
    • Debt collection
    • Adjust business capacity charge / replace premises main circuit breaker to reduce tenants monthly utility charges
    • Processing and delivery of reminders to Tenants making irregular payments

       




      Water And Sanitation Sub Meter Readings

    Body corporates and property management companies often need to deal with water management issues. Installing new sub-meter water meters may be the best option when it comes down to reducing water usage and wastage. Correct and fair meter reading can lead to higher revenues, as it improves the efficiency of billing.

    Please note that we only provide a water meter reading service in conjunction with the electricity meter reading service at a building or complex due to the fact that there are no build-in tariff profit allocated by the various city councils towards the reselling of water.

    Therefore, all bulk city council water accounts must be registered in the body corporate or managing agent's name.

    Once sub-meters have been installed, when do customers receive their first individual account?

    Two official readings (which currently occur monthly) are required before water usage at the complex can be charged to the individual unit owners.

    Why are two meter readings required before individualised accounts can be sent out for newly sub-metered developments?

    There are a number of reasons for this:

    1. Readings taken at the time of "commissioning" the sub-meters cannot be used for billing purposes as the master city council meter(s) is only read monthly, which impacts all charges.
    2. Two meter readings are required to determine the amount of water that has passed through the sub-meters during a certain period of time, ie.between official meter readings.
    3. After these two official readings have been obtained, the individual unit meters are then recorded by the meter billing team as "in-line" meters to the main parent meter(s). Any difference (shortfall) between the water usage recorded through the main parent city council meter(s) and the combined total water usage recorded for all the individual "in-line" meters is deemed to be common property water usage and is charged to the Body Corporate.
    4. Without the two readings from all meters within the complex (including the main / city council meter) it is impossible to accurately determine the common area water usage charges to be billed to the Body Corporate.
    If you need us to include water and sanitation meter reading services, a very reasonable and competitive service fee of R14,00 (Excluding VAT) per meter will be charged, which includes the following:

       




      Prepaid Water & Electricity Meter Services

    Prepay always work better for consumers who want to take full control of their electricity account and energy usage. When monitoring your prepay consumption on a regular basis, you will begin to notice patterns in your day-to-day usage. Any variation from this pattern, such as a house guest, or a vacation where little energy is being used, will become evident as you monitor your account.

    You can therefore make simple changes around your house or flat that produce visible energy savings. By looking at the display screen on the in-home keypad, you can actually see a change in your costs when you turn out unnecessary lights or adjust your geyser thermostat. When converting to pre-paid power, you'll always know how much you've spent and how much electricity you have left.

    The electricity and water prepaid meters we supply to the various malls, office parks, light industrial and sectional- and full title complexes will empower your tenants to take absolute control of their monthly consumption. Tenants can personally monitor their own power usage, identify high-use periods and even cut back at necessary times to save both power and money.

    Prepaid Meters are measuring devices with the potential to transform the way electricity is used. It provides additional intelligent functionality and features over those of the traditional old electromechanical electricity meters. Our complete prepaid electricity solution will empower you to take control of your power consumption, whether you're an individual, business or property owner.

    Every property is unique. Therefore, we tailor our prepaid solutions to best-fit the specific requirements of your property layout, and utility mechanical/electrical systems based on your requests. We'll make sure that we deliver the systems and services that work best for you and your budget.

    There are lots of advantages in having a prepayment meter installed, but there are also a couple of things to be aware of. You need to remember to keep your meter topped up as you have to pay in advance for the energy you use.



    Purchase Prepaid Power

    With a variety of online, mobile, ATM and EFT purchasing options, we've made it even easier for you to buy your prepaid electricity whenever and however you want to.

    Replace Meter Card

    If you need us to replace your pre-paid meter card, simply fill in the pdf form and e-mail it to our offices. Your request will be processed as soon as we receive your proof of payment.

    Meters On Sale

    Meter Prices are subject to change at any time and some meters are limited to stock on hand. If out of stock, Lead time for meter manufacturing usually takes about 6 - 8 weeks.


    Why choose Pre-paid power:

    Same Day Service:

    Please note that Faxes and E-mails sent to purchase new credit from us will be processed within the same work day and are manually verified Mondays to Thursdays between 08h00 - 16h00, Fridays between 08h00 - 13h00 and on Saturdays, no phones will be answered, but purchase requests will still be processed between 09h00 - 13h00. purchase requests after hours until 19:00 in the evening shall carry a R10 after hours vending fee. If by 16h00 in the afternoon you have not received your purchassed power token earlier that same day - you may send a SMS to 082 - 419 4757 with the following info:

    1. Complex Name,
    2. Unit Number you stay in,
    3. Amount Purchassed and
    4. Bank Name. We will verify your purchased amount with the bank and SMS the token to your cellphone.

    Basic pre-paid meter operation:

    All prepaid meters in South Africa work on a virtual voucher system which is governed by the STS (Standard Transfer System) Association and Eskom. The pre-paid voucher is a 20 digit number, for example: "7564 8732 1748 9973 6683", which you enter on the keypad of your pre-paid meter and works in a similar way as prepaid airtime vouchers for cellphones. Once entered, the meter is credited with the amount of electricity purchased. To purchase electricity you will need the serial number for your meter.

    The serial number can be found on the keypad of the meter or the meter card that will be supplied with the meter. The serial number has 11 digits e.g. 07065375618. This 11-digit prepaid meter number is a unique identification for your prepaid meter top-up account with Global International. When you buy a prepaid electricity voucher from us, or the shops, each electricity voucher is generated specific for your meter and cannot be used on any other customer's meter.

    Please remember to always use this 11-digit meter number as a reference when making a payment. Your 11-digit prepaid meter number allows us to link your meter to your personal details and that of your property. Pre-paid meters work on the principle that a 20 digit electricity voucher is bought online, from the shops or straight from Global International and this voucher information is then transferred to your meter. The consumer enters this 20 digit voucher number via the keypad on the meter and the number of units bought is transferred to the meter and displayed in kWh units on the meter keypad.

    The meter has been programmed with all the relevant details, including the tariff which is specific to the area of jurisdigtion the complex or building is situated. This means that even if you buy a prepaid electricity token from the shop vendor in Durban or Capetown but you stay in Pretoria - you will still receive the exact same amount of kWh units. As you use electricity, the meter measures the kWh consumption and based on the programmed tariff, it subtracts the cost of consumed electricity from your available credit balance.

    As you use your kWh units, the units indicator will decrement until zero kWh units are reached. At this point the meter will automatically disconnect the electricity supply and you will have to buy more electricity. The units registered in the meter can at any time be increased by buying more electricity online, from the shops or straight from us .

    Please note that you only need the Customer User Interface keypad unit to load new power, and secondly, to view how much kWh units are left on your meter. Remember that if for example, you have 300 kWh left on the meter and you unplug the keypad from the wall socket; your power will still be on and your prepaid meter will still consume electricity. The unplugged keypad will keep reflecting the frozen 300 kWh units left on your meter. Remember that the keypad is NOT A METER. Your actual prepaid meter is installed outside in the DB box.

    The actual kWh units are consumed by the meter even if the keypad is unplugged from the wall. When you plug the Customer User Interface keypad back into the wall socket, the keypad LCD screen will still show the old amount of units left on your meter when you unplugged it two days ago or a week ago. To retrieve the latest ACTUAL kWh value left on your meter you will need to punch in any short code followed by the accept button.

    Short codes are 3-digit number codes to retrieve valuble info from your meter installed outside. Short codes are printed on top of the plastic lid that cover's and protect's the keypad numbers. If the meter has run out of credit and the Customer User Interface keypad was unpluged - you will need to enter any short code to re-establish communication to the meter BEFORE entering an electricity token.

    New Meter Installation - Start-off credit:

    Your meter will contain an initial start-off credit of R100,00 worth of electricity. This is to ensure that you will have sufficient electricity during the period it will take you to top-up and load your own first electricity token. IMPORTANT: This start-off credit of R100,00 worth of electricity is NOT FREE !! When you make your first purchase on your side - this initial R100,00 electricity pre-credit will be deducted and you will receive a token for the differrence.

    PROBLEM SOLVING: If your keypad do not want to accept your new power token you purchassed.

    Your prepaid meter makes use of existing PLC (Power Line Communication) between the prepaid meter installed outside in the DB box and the keypad we supplied you with. To enable proper communication before you punch in your new power token, please make sure that:

    1. You have punched the 20-digit token SMS'ed to your cellphone in correctly.
    2. The keypad unit is plugged into the wall plug and the wallplug is switched on.
    3. Make sure that no circuit breaker has tripped at the DB box inside your flat. If the breaker is off - communication is also cut off.
    4. At the back of the keypad is the battery cover. The keypad works with four AA batteries. These batteries are NOT rechargeble batteries. Replace these normal batteries with new one's if you keep getting a "FAILED" messege when trying to load a newly purchassed power token.
    5. Do not allow your prepaid meter to totally run out of power at all cost. If the power is cut off the keypad only rely on the batteries power to make proper communication with your meter installed outside. Should it happen that you get back from work and the prepaid power has run out on your meter and you keep getting a "FAILED" messege when trying to load a newly purchassed power token. Go to any other flat were the power is on and plug your keypad into their wallplug to load new power. Because the meter uses PLC - you may use any wallplug, even the basemet parking or front entrance wallplug to load new power.

    Things to be aware of:

       




      Sub Meter Maintenance Plan

    Your meter have been tested and checked by the suppliers for accuracy prior to installation. Global International Meter Services only buy prepaid meters from internationally accredited suppliers. This means that the meter we supplied you with complies with all the relevant SABS standards. All three main electricity meter brands supplied by Global International Meter Services to it's customers are installed and used by various supply authorities and city councils nationally and internationally.

    The inconvenience of not having any electricity or water supply to a tenant or home owner's premises due to a device failure can result in a lot of frustration when these matters are not dealt with immediately. Our maintenance plan is designed to give all prepaid customers as well as property management companies peace of mind should anything go wrong with a prepaid meter in or outside the normal one year factory warranty period. Even in the one year factory warranty period - it is only the meter that is under guarantee. The rest of the costs still need to be paid for when Global International replace your faulty meter. The one year factory warranty only covers for the malfunction of a correctly installed meter due to a manufacturing fault, but does not cover any tampering and/or bypassing nor any malicious damage caused to the prepaid electricity or water meter.

    Saving money on the long run

    Sectional title and full title complexes will trule benifit from this plan as it covers all unexpected high call out fees, labor and material needed to fix the problem. Property management companies often deal with a situation were the plumber or electrician is not realy fimiliar with that specific meter product or how it realy operate. This can be desasterous and frustrating as the meter, wether it's an electricity or water meter will in the process not be properly fixed. Our meter maintenance plan address all these costly issues and in the process we give the property management company as well as all the Sectional title and full title complex residents peace of mind should anything go wrong with their meters.

    Maintenance Procedure

    If the plumber or electrician can not fix your Meter, it will be replaced on site. Our installers always carry replacement meters to avoid the cenario were your meter need to be send in for repairs. In this way we ensure that residents will not be inconvenienced.

    All meters that need to be replaced will also be replaced on the vending system to ensure that customers can purchase new vouchers without any delays. Customers will also receive a new pre-paid meter card. The plumber or electrician will ensure that any credit left on the customer's old meter will be carried over to the new meter in the form of a credit transfer voucher.

       


    Optional - Monthly Maintenance Fee:


    Pre-paid Electricity Meters

    Global International have a R28.00 including VAT maintenance fee that will be loaded onto each electricity pre-paid meter on a monthly basis. This maintenance fee will insure that the electricity pre-paid meter will be replaced should it become faulty due to any technical event in or outside the manufacturing guarantee period.

    Sectional and full title complexes: Get 1 month free (sum of total residents meters x R28.00 including VAT) when you sign up for a two year pre-paid electricity maintenance plan.

    IMPORTANT: This pre-paid maintenance plan is only available to Sectional and full title complexes consisting of more than 50 flats / houses.

    Pre-paid Water Meters

    Global International have a R46.00 including VAT maintenance fee that will be loaded onto each pre-paid water meter on a monthly basis. This maintenance fee will insure that the pre-paid water meter will be replaced should it become faulty due to any technical event in or outside the manufacturing guarantee period.

    Sectional and full title complexes: Get 1 month free (sum of total residents meters x R46.00 including VAT) when you sign up for a two year pre-paid water maintenance plan.

    IMPORTANT: This pre-paid maintenance plan is only available to Sectional and full title complexes consisting of more than 50 flats / houses.

       Select A Service


    We stay ahead of industry trends and shifts to offer energy management services which leverage an ever-changing environment. With Global International as your water and electricity partner, your entire prepaid infrastructure will not only be compliant but also very competitive. Here below is just some of our main service offerings:


    Credit Control

    We value our customers and build an understanding relationship with all our debtors.

    Supply Disconnections

    Please send us your proof of payment to have the power reconnected.

    Collect / Refund Deposit's

    Your deposit will be refunded in the form of a credit on your final bill.

    Meter Readings

    We know the importance of accurate meter readings. We will normally read your meter every 30 days.

    Replace / Install Meters

    Our maintenance plan is designed to give all prepaid customers as well as property management companies peace of mind.

    Request A New Service

    It's easy to start or stop your electricity services. Just choose the appliccable business or residential form and fax or e-mail it to us.

       About

     About Us




    Most property developers, landlords and portfolio managers across South Africa know that our ability to manage large electricity property portfolio's and complex smart meter and pre-paid projects sets us apart in the utility management industry.

    Global International Meter Services is a professional normal conventional and pre-paid meter management company with a strong tradition of leadership among it's clients throughout Gauteng and surrounding areas. We specialize in all types of prepaid meter conversions at existing commercial buildings, industrial plants, office parks, malls and large estates. Upgrading your estate owners old electro-mechanical meters to our modern prepaid meters will definately be a very smart move!!

    Global International is increasingly focused on customer satisfaction, reliability, cost savings and energy efficiency. As a strategic response, Global International is turning to the latest Prepaid Metering technology.

    With everything else commercial, retail, office, industrial and estate owners need to think about while running their operations; it's nice to know that Global International is quietly providing the reliable prepaid meter maintenance and management service they depend on.


     Mission Statement


    Most companies have a mission, a vision, values and a strategic position. At Global International Meter Services - we don't just hang ours on the wall or bury them inside employee handbooks. We live and work by them. The way we pursue this mission shapes the kind of business we are. We believe that by first meeting our customers, property portfolio administrators, developers and landlord's needs for quality and superior services, we ultimately will ensure Global International's own grouth and success.

    Our Mission is to produce Customer Satisfaction and become known as the supplier of choice in Gauteng and surrounding area's with quality personnel that are consistently being properly trained and educated to ensure a effective, helpful and a very friendly customer service.

    Global International Meter Services is dedicated to serving its customers with a superior, responsive and reliable electricity, sanitation, gas and water services in a manner that builds trust among its consumers, landlords, developers and property administration companies alike.

    With this goal in mind, we like to bring comfort to all our landlords, owners and portfolio administrators, by providing their customers with reliable meter readings and proper billing. We aim to give one kind of service to everyone the best that's possible. That means supplying our customers with what they want when they want it. It means being courteous and easy to do business with at all times. It means doing everything we can to keep complaints from arising, and it means prompt and fair handling of those that do.

    We seek to provide our consumers with energy services of true value and quality that will exceed all their expectations.


     Core Values


      Integrity

    We will be honest and straightforward in all that we do. Our employees make sound decisions, representing the company in a professional manner. We believe in keeping our promises and following through by doing what we say we will do. We seek a fair work environment and aim to resolve business disagreements in a climate of win-win. We treat our employees, customers, developers, landlords, and property administrators with respect and regard them as business partners. We believe in an environment of trust, openness, and mutual respect.

      Quality

    We focus on excellence in productivity through training and by improving processes, which results in an outstanding final outcome. Employees have the determination, the enthusiasm, and the passion to succeed in meeting both our company's and our customer's high standards and goals. As individuals, we seek and contribute new ideas resulting in unparalleled organizational excellence. Our company prides itself on doing the job right the first time through the sincere attitude of our employees.

      Service

    Our desire is to create customers for life by offering unparalleled service. We will demonstrate strong leadership, sound thinking, and good business practices, in which change is viewed as an opportunity to grow and improve the quality of service provided to meet customers needs. Employees ideas and innovative solutions are sought to bring about change.

      Safety

    We believe that every employee is entitled to a safe and healthy place to work. It is the commitment of management to provide the safest possible conditions for our employees.

      Staff

    Our greatest resource is our staff. We believe that demonstrating respect for the uniqueness of every individual builds confident and creative team members with a high degree of initiative, self-respect, and self-discipline. We foster opportunities for personal, professional, and organizational growth and innovation by all team members.

      Teamwork

    We encourage the contribution of all employees and promote collaboration for teamwork and mutual respect throughout the organization. We will encourage teams to use problem-solving tools and techniques to improve their processes and systems.

      Listening

    We listen to the needs of all our consumers, knowing that an unfulfilled need creates the best opportunities.

      Learning

    We constantly learn and implement new and better ways, sharing information and ideas effectively.

      Laws

    We conduct ourselves and our business with due care and in accordance with relevant laws and regulations.

    10  Company Vision

    We are the growth company in the utility management industry. Come grow with us! Delivering on a vision in today's environment has challenges and opportunities.


     Switching To Us


    Because you live in South Africa which has a deregulated electricity market, you have the power to switch!!!

    Contact us for a professional service where you get the following advantages:

    • We uphold the rules and regulations published annually in the Government Gazette as given through by the various City Councils.
    • Should you have a query regarding your charges, a copy of the City Council rules and regulations clearly stating the legal charges for your premises will be faxed to you as well as a contact number for the City Council should you wish to confirm the charges with one of their representatives.
    • We feel that each and every tenant work hard for their money and should under no circumstances be charged more than they have to pay as this is illegal and unprofessional.Thus, we do give energy saving tips to all customers.
    • You receive immediate and same day answers to your queries;
    • We are available 24 hours in the Pretoria / Johannesburg area should you have an emergency;
    • Should you leave a message, you will be contacted the same day;
    • Should you change your details, the changes will be done directly and a copy of your statement reflecting your new details will be e-mailed or faxed to you.
    • We deal with Commercial, Residential, Industrial and Office Block property meter readings, thus, everyone are welcome to make use of our professional utility management services.
    • Charges like call out fees, cutting fees, reconnection fees, deposit payments are all charged according to the Rules and Regulations of the N E R S A and the applicable City Councils.
    • We pride ourselves in providing a professional service to all our clients.

     Presentation


    Come Experience The Difference

    ...with Global International Meter Services as your A - Z utility management solution.

    Global International Meter Services benefit from what we believe is one of our strongest management skills in the electricity reselling industry, well trained staff and an infrastructure that enables us to execute at consistently high levels across all facets of our business. But even in light of all the success that was achieved between 2007  -   , we are not resting on past achievements. As our new initiatives demonstrate, we are continuing to refine and enhance our business model to create the best platform for future growth.

    With this presentation we hope to exceed all your expectations as a very proud, reliable and trustworthy utility management company.






     Bill Example


       Smart And Pre-paid Meters Product Info

    Meter Prices are subject to change at any time and some meters are limited to stock on hand. We reserve the right to refuse to honor any incorrect Internet prices as we cannot account for the occasional human error. If out of stock, Lead time for meter manufacturing usually takes about 6 - 8 weeks.

    User Interfase Unit

    UIU Keypad

    Data Concentrator

    Network Communication

    Intigrated Prepaid Meter

    Single Phase

    Smart Prepaid Meter

    Three Phase

    Din Rail Pre-paid Meter

    Single Phase

    Integrated Pre-paid Meter

    Three Phase

    Smart Pre-paid Meter

    Single Phase

    User Interfase Unit

    UIU Keypad

    Data Concentrator

    Network Communication

    Integrated Pre-paid Meter

    Three Phase

    Split Pre-paid Meter

    Three Phase

    Split Din-Rail Pre-paid Meter

    Single Phase

    Integrated Pre-paid Meter

    Single Phase

    Split Pre-paid Meter

    Single Phase

    User Interfase Unit

    UIU Keypad

    Data Concentrator

    Network Communication

    Integrated Pre-paid Meter

    Three Phase

    Split Pre-paid Meter

    Three Phase

    Din Rail Pre-paid Meter

    Single Phase

    Integrated Pre-paid Meter

    Single Phase

    Split Pre-paid Meter

    Single Phase

    Pre-paid Water Meter

    With Split Keypad

    Pre-paid Water Meter

    Bulk Connections

    Integrated Smart Pre-paid Meter

    Three Phase

       Purchase Prepaid electricity and water tokens from the following vendors:

    IMPORTANT:   Should any retail shop vendor or on-line site ask for your Municipality or Private Metering Company when registering on its site or if you are just purchasing electricity from the shop or filling station, please select "Prepaid World." Prepaid World acts as a payment "switch:" processing your prepaid purchase transaction.









       Download Forms

    Note: All our forms is in PDF format. To view it, you must use version 10 or higher of the Adobe Acrobat Reader software (it can be downloaded for free).


    Residential Application

    Gauteng Province

    Electricity can not be supplied should this application form not be completed in full (each page must be signed and a copy of your I.D document must be attached.)



      Download

    Business Application

    Gauteng Province

    Electricity can not be supplied should this application form not be completed in full (each page must be signed and a copy of your I.D document must be attached.)



      Download

    Request Special Meter Reading

    Gauteng Province

    If the results show that the meter is operating within the proper allowed 5% range (faster or slower), no adjustments or refunds will be made to your account.



      Download

    Discontinue Supply

    Gauteng Province

    The electricity supply to your premises will be diconnected on your requested date. Please ensure that all your circuit breakers in the main distribution board are switched off before you finally vacate the premises.


      Download

       Nersa Approved Tariffs

    BUSINESS OWNERS: ENJOY THE ADVANTAGE !!

    Downgrading or Upgrading your fixed monthly capacity charge is totally free if it's your first time. This includes the admin, labor, traveling and the installation cost of your reduced circuit breaker.

      View Application Detail

    Business Tariffs (July 2018 - June 2019)

    Please note that all tariffs reflecting below are exclusive of 15% VAT.

    Electricity July 2017 - June 2018 July 2018 - June 2019
    Electricity R 1.41 / kWh R 1.51 / kWh
    Water Old New
    Water R 20.16 / kl R 22.28 / kl
    Sanitation Old New
    Sanitation R 7.92 / kl R 8.31 / kl
    Single Phase (1 PH) Capacity Charges Old New
    20 amperes or less R 333.00 R 355.78
    More than 20 amperes but not more than 40 amperes R 554.00 R 591.89
    More than 40 amperes but not more than 60 amperes R 775.00 R 828.01
    More than 60 amperes but not more than 80 amperes R 1,105.00 R 1,180.58
    Three Phase (3 PH) Capacity Charges Old New
    20 amperes or less R 829.00 R 885.70
    More than 20 amperes but not more than 40 amperes R 1,659.00 R 1,772.48
    More than 40 amperes but not more than 60 amperes R 2,322.00 R 2,480.82
    More than 60 amperes but not more than 80 amperes R 3,427.00 R 3,661.41
    More than 80 amperes but not more than 100 amperes R 4,090.00 R 4,369.76
    More than 100 amperes but not more than 125 amperes R 5,085.00 R 5,432.81
    More than 125 amperes but not more than 150 amperes R 6,080.00 R 6,495.87

    Pre-paid Residential Tariffs (July 2018 - June 2019)

    Please note that the tariff scale below will reset every new calendar month. This means that prepaid purchases is accumulative during the month and do not start with the first block for every transaction, consumers will only start at block 1 within the new calendar month.

    Inclining Tariff Scale Per Unit (Excluding VAT) Per Unit (Including VAT)
    Block 1 :   0    -    100 kWh R 1.4178 R 1.63047
    Block 2 : 101    -    400 kWh R 1.6592 R1.9080
    Block 3 : 401    -    650 kWh R 1.8077 R 2.0788
    Block 4 : >   650 kWh R 1.9488 R 2.2411

    Residential Tariffs: Single Phase 60A (July 2018 - June 2019)

    Please note that all tariffs reflecting below excludes 15% VAT.

    Inclining Tariff Scale Approved c/kWh (Excluding VAT) Service Charge (R / month) Capacity Charge (R / month)
    Block 1 :   0    -    500 kWh 118,58 123,01 362,38
    Block 2 : 501    -    1000 kWh 136,08 123,01 362,38
    Block 3 : 1001    -    2000 kWh 146,12 123,01 362,38
    Block 4 : 2001    -    3000 kWh 154,17 123,01 362,38
    Block 5 : >   3000 kWh 161,73 123,01 362,38

    Residential Tariffs: Single Phase 80A (July 2018 - June 2019)

    Please note that all tariffs reflecting below excludes 15% VAT.

    Inclining Tariff Scale Approved c/kWh (Excluding VAT) Service Charge (R / month) Capacity Charge (R / month)
    Block 1 :   0    -    500 kWh 118,58 123,01 398,47
    Block 2 : 501    -    1000 kWh 136,08 123,01 398,47
    Block 3 : 1001    -    2000 kWh 146,12 123,01 398,47
    Block 4 : 2001    -    3000 kWh 154,17 123,01 398,47
    Block 5 : >   3000 kWh 161,73 123,01 398,47

    Conventional Business Service & Capacity Tariffs (July 2018 - June 2019)

    Please note that the summer rate will be applicable from September to May- both months inclusive and the winter rate will be applicable from June to August - both moths inclusive.

    Supply Service Charge Per / Month Capacity Charge Per / Month
    Block 1 (0-500kWh) R 370.77 R 355.49
    Block 2 (501-1000kWh) R 370.77 R 355.49
    Block 3 (1001-2000kWh) R 370.77 R 355.49
    Block 4 (2001-3000kWh) R 370.77 R 355.49
    Block 5 (>3000kWh) R 370.77 R 355.49

    Conventional Business Energy(kWh) Tariffs (July 2018 - June 2019)

    Please note that the summer rate will be applicable from September to May- both months inclusive and the winter rate will be applicable from June to August - both moths inclusive.

    Energy
    Energy Charge
    Unit
    Summer
    Winter
    Block 1 (0-500kWh) 163,90 172.62 c / kWh
    Block 2 (501-1000kWh) 180.38 188.25 c / kWh
    Block 3 (1001-2000kWh) 189.40 196.80 c / kWh
    Block 4 (2001-3000kWh) 196.48 203.52 c / kWh
    Block 5 (>3000kWh) 203.02 209.72 c / kWh


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    DISCONNECTIONS:

    If you are currently without electricity or concerned that your electricity may be disconnected, please call Customer Services at (012) 751 0665.

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    Our Office Hours:

    We are open Monday – Friday from 9:00 A.M. – 4:00 P.M., except for holidays.

    Saturday:  Closed

    Sunday:  Closed